The standard ground mail service is shipped via the United States Postal Service First Class Mail, UPS and FedEx Ground Home Delivery Services. With our Expedited Shipping Option, we will make your shipment our priority and ship these packages out the same day for all orders placed before 1PM Mountain Standard Time and the next day for all orders placed after 2PM Mountain Standard Time (packages will arrive within 1-4 business days). Please be advised that shipments are not sent out on Saturdays, Sundays, or any Holidays. We do not guarantee arrival dates or times. We do not refund or credit shipping charges for any monthly shipments.
If you are dissatisfied with any product you purchase through this site, or your shipment is damaged,
and you would like to return it, we will refund the purchase amount on the credit card used for the purchase.
- 1. Simply repack the item(s) in its original packaging (if possible); be sure to include the packing slip,
as this contains the information we will need to identify the order and issue a credit to the correct credit card.
- 2. Contact us by email at email@example.com or call the toll free number (1.866.607.4435) for further
We may issue an RMA (Returned Merchandise Authorization) or a UPS Call Tag depending on the product(s).
- 3. Include the original packing slip in the shipment and return to the following return shipping address:
14476 South 980 West
Bluffdale, UT 84095
You should expect to receive your refund within four weeks of giving your package to the return shipper,
however, in many cases you will receive a refund more quickly.
This time period includes the transit time for us to receive your return from the shipper
(5 to 10 business days), the time it takes us to process your return once we receive it
(3 to 5 business days), and the time it takes your bank to process our refund request
(5 to 10 business days).